In China, public healthcare is organized across the country in the same way on four levels of healthcare services, for example national and community level. At each level, hospitals services are similar, but there are specializations for certain diseases. The 7th Affiliated Hospital in Shenzhen is only a three months ago opened hospital with high goals. Its specialty is digestive disorders. The goal is to reach China’s 400 best hospitals by 2025 and become the largest hospital on the south coast. Unlike other Chinese cities, Shenzhen wants to show model to others and develop national healthcare by modernizing. The hospital has been constructed smartly and already has effective operating processes such as paperlessness.

In China it is difficult to recruit young nurses and doctors for hospitals because work is so responsible and heavy there. This hospital has solved this problem by attractive values. Doctors and nurses get over the ocean for professional exchange or study. For example, a nurse we interviewed is about to leave to Birmingham for a year-long working exchange to the University’s co-operative hospital. In addition, in contrast to the Chinese working culture, age discrimination is prevented in this hospital: the managers take care that there is no bullying of younger colleagues. Recruitment is done also at universities and the city pays extra income to young people.

Aisles are empty, despite the fact that there are 12,5 million people living in the city and the hospital carries out the treatment of three major cities. Patients cannot somehow find to this 1000 employee new hospital. The answer lies in culture: the oldest hospital is valued the most, everyone wants to be treated there.