The challenge

Metso Corporation, a global leader in aggregates, mineral processing, and metal refining, employs over 17,000 individuals across nearly 50 countries. Despite having established safety objectives and practices, one supply chain within the Consumables Business line experienced a plateau in safety improvements after a decade of progress. Challenges included underreporting of potential safety risks and near misses, as well as a narrow focus in risk reporting, indicating the need for a holistic shift in safety culture. 

Our approach

• Delivered customized Dare to Care training across eight global sites.
• Included top management, supervisors, and key staff in the learning process.
• Encouraged open dialogue about risks, feedback, and intervention.
• Addressed cultural barriers to speaking up and taking initiative.

The results

• Significantly improved both the amount and quality of risk observations.
• Built a stronger culture of feedback and ownership for safety.
• Integrated Dare to Care into onboarding and annual training plans.